Effective Date: 4/21/2026

[HBOT Lounge] “our” is committed to protecting the privacy of our California customers. This Privacy Policy describes how we collect, use, and disclose your personal information in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Notice at Collection (Information We Collect)

In the past 12 months, we have collected the following categories of personal information for the purposes of appointment scheduling and marketing:

Identifiers: Name, email address, and telephone number.

Commercial Information: Records of services or appointments scheduled.

2. How We Use Your Information

We use the information collected above for the following "Business Purposes":

Appointment Reminders: Sending automated confirmations and reminders via SMS and email.

Promotional Marketing: Sending newsletters and special offers.

Service Improvements: Analyzing how customers interact with our booking platform.

3. Your Rights Under California Law

If you are a California resident, you have the following rights:

Right to Know: You can request a report of what personal information we have collected about you since January 1, 2022.

Right to Delete: You may request that we delete the personal information we have collected from you (subject to certain legal exceptions, such as keeping records of a completed transaction).

Right to Correct: You may ask us to correct inaccurate personal information.

Right to Opt-Out of Sale/Sharing: We do not sell your personal data or share it for cross-context behavioral advertising.

Right to Non-Discrimination: We will not provide a different quality of service or charge different prices if you choose to exercise your privacy rights.

4. SMS & Email Opt-Out (Symmetry Requirement)

Under California law, the process to opt-out must be just as easy as the process to opt-in:

SMS: Reply STOP to any message. We will process this request immediately and provide a confirmation that your opt-out has been honored.

Email: Click the "Unsubscribe" link in any marketing email.

Global Privacy Control (GPC): Our website honors GPC signals from your browser as a valid request to opt-out of data sharing.

5. Data Retention

We retain your email and phone number for as long as you have an active relationship with us or until you request deletion. We do not store data longer than is reasonably necessary for the purposes outlined in Section 2.

6. Contact for Privacy Requests

To exercise your rights (Right to Know, Delete, or Correct), please contact us via:

Email: [ITeam@hbotlounge.com]